Frequently Asked Questions

Support Mail: support @ ventusdesign.com

NSH NORDIC A/S

Virkefeltet 4

DK - 8740 Brædstrup

Go to> Settings> Language and Keyboard> Android keyboard> Input Language> Tick the language "Danish"

Ventus Tablet has a battery life of up to 4 hours depending on what programs are running.

A full recharge takes up to 4-8 hours.

Ventus Tablet has a "sleep timer" built to conserve battery. To adjust the "sleep timer" Go to "Settings" menu - "Off Timer" and set as desired

Yes. In the Settings menu, go to Privacy and select Factory data reset. This will reset your Ventus tablet to factory settings. You must ensure that the tablet is connected to a power supply to perform a reset.

You can use a Micro SD or Micro SDHC memory card to add up to 32 GB of storage space for Ventus tablet

Yes.

Your tablet can be configured to output video and audio to HDMI. To check this and change the settings follow the instructions below.

In the Settings menu, go to the Sound and Display - Output. Ensure that no output is selected, to view all images on your tablet.

Yes. In Wireless and network settings - Wifi Settings. Press the physical menu button, choose Advanced and then choose to use static IP enter your settings.

Select the menu Settings - Wireless and Network Settings - WiFi settings

Verify that the Notification Network has a green checkmark next to it. This will mean that your tablet will automatically search for wireless networks wherever you are.

Below that, you are able to choose from the available wireless networks and then be prompted to enter the appropriate password for that network.

Ventus tablet supports Java on websites. To enable Java you need to open browsers, then press the physical menuknapp - Select multiple options and go to Enable Java. Click to ensure there is a green checkmark next to it.

Adobe Flash on websites is not supported on ARM 11 CPU structure. But Ventus tablet supports HTML5 video online and Youtube.

Verify that the sound is not turned off, using the physical volume knob on the side of your Ventus Tablet.

It is not possible to upgrade the device to Android 4.0 from Android 2.3.

• The GPS watch can be set to receive time through GPS, but sometimes it provides you with a wrong timezone. Set the timezone for the location where you are now. Remember if it is summertime fx in Denmark you have to set +2 compared to GTM time. In the following you will find the timezone settings.
• Menu:  Menu>Settings>TimeDate>HomeTime>TimeZone. If you would like the the time to be updated immediately, do you have to turn the GPS off and on.

• It is only on the website so we can update the software. You will find the software and other informations on: 

http://www.ventusdesign.com/home/products-gps/?tx_hmrventus_pi1%5Bproduct%5D=246&cHash=72749d262dab451776ffaea1cb57d479

• please write to this e-mail: w.203 @ live.com

we've had server problems between 31. May and 1. June. That means you'll have to restart the station to receive the info again.

• Please remove the old W194 software from the CD and install this software for Vista 64-bit instead:
http://www.ventusdesign.com/uploads/tx_hmrventus/Vista_64-bit_og_WIN7_06.EXE

• Do not have a number of different electronics standing right next to your W194. This can create interference and disrupt the signal.
• Uninstall your W194 PC software and install the latest new software on the following link: http://www.ventusdesign.com/dk/produkter/w194-avanceret-vejrstation-med-satellitdata/
• Do not have USB transmitter in all the time. Take it out after use.
• Avoid using both batteries and adapter at the same time, as this is not necessary.

• At the link below you will find a Microsoft. Network file. Please install this first  and then click on the software icon in the top of the picture. This is the latest upgrade of the software on the accompanying CD.
  http://www.ventusdesign.com/uploads/tx_hmrventus/Vista_64-bit_og_WIN7_08.EXE
• If it still doesn’t install. It may be due to the PC where antivirus software or firewalls can block the installation.

• If you have AVG anitvirus, you must uninstall this or deactivate as it will not accept the software from W194
• If you are using Win7 or VISTA 64-bit, please use this software instead, but very importnant to remove all old W194 software first. http://www.ventusdesign.com/uploads/tx_hmrventus/Vista_64-bit_og_WIN7.EXE
• Please remenber to locate your city in the "Home weather" section and save.
• Now you click on "update forecast" and the weather data form your city will appear on your pc.
• Press now the "pc-search" button on the back of the weather station until all of the "RF" icon in the display are flashing.
• Then click on "send to receiver" and wait maximum 1 hour for full update.

• Make sure that there is battery or power for all devices. Press the "PC search" button on the back of the main unit until the RF icon flashes on the screen. Then press the "send to receiver" on the PC-software, or "transmit" button on the USB transmitter.
• Make sure you have chosen "Home weather" in the pc software for your destination as this where the W194 loads it's informations.

• The windmill records the wind speed and transmits this data through a radio frequency signal to base station every 31 seconds if the speed >3.6m/s but less frequently if the speed <3.6m/s.

• The transmission cycle of the rain gauge is 37s if the movement of bucket  > 1 tip or less frequently if the bucket is not changing.

• The weather Station offers a weather forecast for the next 12-24 hours predicted on the air pressure changes in the atmosphere. The weather forecast predicted on the pressure changes in the atmosphere are 70-75% accurate. This calculation can end up with a prediction on both partly cloudy and storm, which means that the weather station will flash between these two icons.

• This is a historic air pressure graphics for the past 6 hours.
• The air pressure can be displayed in inHg, hpa or mb.

• This is a historical graph of rainfall for the past 7 days.

• This means that the value of the heat index is too small and unimportant.
• This means that the value of the dew point is below 0 degrees.

• Make sure the batteries are new and installed correctly.
• Batteries first in the monitor and then in the rain gauge.
• Be aware of interference from TV, Mobile phones, other weather stations etc, because it can weaken the signal between the monitor and the rain gauge.
• Make sure the rain gauge gives a low clicking sound, when tilting the rocking mechanism up and down. Otherwise it is defect.
• Make sure the distance between the monitor and the rain gauge is not too large and no major obstacles such as trees or thick walls are in the way. Shortening the distance can help.
• If that does not help take the rain gauge inside to the monitor. Remove all batteries from the rain gauge and the display. Wait 10 minutes before re-installing the batteries. Deactivate the radiocontrolled clock. When the there is connection to the rain gauge, please try to tilt the rocking mechanishm slowly by tilting back and forth with an interval of one second. If it counts please locate the rain gauge outside again. If not please continue this procedure several times.

• A rain gauge shows the rainfall in the exact local area where it is placed, with the source of errors there must be for this location.
• The rain gauge should be placed on a flat level surface with the opening pointing upwards.
• To prevent false rainfall readings caused by water splashes, do not choose a location that is not level or that is too close to the ground, a swimming pool, lawn sprinklers, or anywhere water might accumulate or run off.
• If possible the rain gauge should be placed sheltered from the wind in all directions.
• The height of a shelter from the wind such as trees etc. should be in the same height in all directions.
• The rain gauge should be placed 2 times the height of trees away from the trees. Because if the rain gauge is too near the trees water drops from the trees can be collected in the rain gauge and give a faulty measuring. Furthermore, leaves and dirt from the trees can jam the rain gauge.
• On the other hand, if you have not got any shelter from the wind then it is possible for the rain gauge itself to cause turbulence and increase the wind speed around the rain gauge, which makes the wind carry even more rain drops into the opening of the rain gauge.
• The rain gauge should be placed 5, 91 inches above a surface of grass. Avoid a hard surface because the rain drops hitting the hard surface next to the rain gauge can jump into the rain gauge.

• Make sure the batteries are new and installed correctly.
• Batteries first in the monitor and then in the windmill.
• Be aware of interference from TV, mobile phones, other weather stations etc, because it can weaken the signal between the monitor and the windmill.
• Make sure the distance between the monitor and the windmill is not too large and no major obstacles such as trees or thick walls are in the way. Shortening the distance can help.
• If that still does not help take the windmill inside to the monitor. Remove all batteries from the windmill and the display. Wait for 10 minutes before re-installing the batteries. When the signal to the windmill is found and it counts windspeed please located the windmill outside again. If no signal please try this procedure several times.

• A windmill shows the wind speed in the exact local area where it is placed, with the source of errors there must be for this location.
• The metrological standard height for wind instruments is 32, 81 feet above the ground. The ideal horizontal distance a windmill should be placed in the matter of trees, houses etc. is 10 times the height of the tree or house. If a house is 22,97 feet tall, the windmill should then be placed 229, 66 feet from the house to avoid influence from the local air current around the house.
• In practice this can be hard to fulfill. Therefore you must be aware that big differences in the wind speed between official metrological measurements and your own private weather station can occur.

• The metrological standard height for air temperature measurement is 6, 56 feet above the ground. The air temperature can increase a lot if your instruments are higher than the standard. Therefore it is important, that when comparing two weather stations or a weather station and an official measurement that they are placed at the exact same height and under the exact same conditions.
• This kind of weather station is constructed to contain a lot of information in each sensor to avoid interference. That is why the windmill also measures the air temperature. The windmill is often installed on the roof of a house to increase the accuracy of the other measurements from the windmill. This can cause a difference in the measurement of the air temperature compared to the metrological standard height and because the windmill is often in the sun on the roof of the house.
• All electronic weather stations are calibrated after the following procedure: A very accurate thermometer gives you a temperature X. From this given temperature X all weather stations are tested and an inaccuracy of + - 2 degrees Celsius is accepted. That is why two weather stations can both be right even though there is a difference of 4 degrees Celsius between them. If one weather station is accepted with minus 2 degrees Celsius and another weather station is accepted with plus 2 degrees Celsius, you have the 4 degrees Celsius difference. 

• All electronic weather stations are calibrated after the following procedure: A very accurate thermometer gives you a temperature X. From this given temperature X all weather stations are tested and an inaccuracy on + - 2 degrees Celsius is accepted. That is why two weather stations can both be right even though there is a difference of 4 degrees Celsius between them. If one weather station is accepted with minus 2 degrees Celsius and another weather station is accepted with plus 2 degrees Celsius, you have the 4 degrees Celsius difference. 
• To compare two thermometers you must accept a difference of 4 degrees Celsius and they have to be located in the exact same spot under the same conditions.

• On the back of the monitor you can search for the clock by pressing the number four button from your left. Repeat this several times for some days. If you cannot find the signal, you have to set your clock manually, because the radio signal is not available in your local area.

• Please go to the support section for model W155 as these models are identical in functions. The main difference between W150 and W155 are the radiocontrolled clock, which only are in W155.

Remember to uinstall old software first:

Download new software here

Please follow the steps below copied from the FAQ section from Fritzbox and check if the gateway can be found then.

Source : http://www.avm.de/en/service/FAQs/faq_ergebnisliste/index.php3?os=Windows+XP&anwendungsbereich=&produkt=FRITZ%21Box_Fon_WLAN&aktuelle_seite=2

Steps:

1.       Open the FRITZ!Box router setting interface on the browser of your computer.

2.       "Settings" > "System" > "Expert Mode"

3.       Check the option "Show expert settings".

4.       Click "Apply".

5.       "System" > "Network Settings" > "IP Addresses"

6.       Activate the option "All computers are located in the same IP network".

7.       Click "Apply".

• This is due to incorrect altitude setting in the start up mode. See manual for setting height.
• This altitude for your city can be found at the following link where you just have to find your city? http://www.fallingrain.com/world/

• In the manual you will find answers to a lot of questions.
• Did you not find your answer in the manual, then please check the Q & A on this website.
• Still haven't got your answer, please contact us by mail. support @ ventusdesign.com 

• NOTE: W203 write to w.203 @ live.com